Frequently asked questions
Shipping And Delivery
Delivery time>> Worldwide 10-20 days
Handling time>> Ship within 8-24 hours after payment.
Returns>> Fast refund for any dissatisfaction within 30 days, 100% money-back guarantee.
Shipping>> We'll arrange the fastest shipping for you.
Made In U.S.
All of our products are made in North Carolina, USA, and your item will be shipped from the warehouse closest to you for faster delivery.
Return
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.